EPS Group

How a Wastewater Company Cut Repair Lead Times by 50%

EPS Group

EPS Group is a highly experienced and proven provider of water and wastewater treatment and pumping solutions. They provide homeowners, large multinationals and municipal authorities with solutions that range from complex municipal and industrial projects to single domestic units. The company operates in Ireland, the UK and mainland Europe and currently exports to over 30 countries worldwide. The main objective of our work with the company was to help it reduce lead times through the Repair Area, and generally improve performance and effectiveness within the workshop.

HOW WE IMPLEMENTED BETTER

Project prioritisation criteria were set-out and a process for quickly evaluating projects was put in place. Direct engagement with employees was key in order to support the setup of a continuous improvement culture.

Lean Leadership Training was put in place and teams were coached in problem solving, using DMAIC, and reported using A3 Methodology. Management and Supervisory Lean Training was implemented while KPIs were established. Regular PIT meetings were introduced to evaluate performance and so that issues could be openly discussed and resolved.

WHAT GOT BETTER?

Repair lead times50% reduction
On-time shipmentsIn the high 90s
Efficiency and capacity of Stores AreaIncreased by 33%

 

A project review process was established to provide more clarity on project status.

A strong Continuous Improvement culture is developing on the site, while there have also been significant technical breakthroughs and cost savings achieved. 6 Sigma has been deployed to sustain improvements, and there is a new capability to deploy a wide variety of Lean tools for problem solving into the future.