Hilton Food Group

How a Lean Culture Drives Responsibility and Productivity

Hilton Food Group

International specialist retail meat packing company, Hilton Food Group, supplies major international retailers from its state-of-the-art facilities. A dynamic and progressive business with a strong reputation for quality and innovation, the organisation depends on being agile to support the demands of its clients, and improve quality, service level and cost advantage ahead of its rivals. To achieve this, it is imperative that the team communicates effectively, uses data to make timely management decisions, and is extremely flexible.


The need was to use Lean thinking to drive responsibility through the organisation, to the production line leaders. To deliver to the customer, it was about creating a culture where everyone in the organisation supports the front line workers.

Leadership Training was initiated – focusing on improving the site performance and managing the roll-out of Lean to the whole site. Lean 6 Sigma and PIT training were core to engaging the whole staff in the improvement activities.

Real time discussion about performance issues and their resolution became normal habits in the organisation, while Lean Problem Solver (Yellow Belt) and Lean Project Manager (Green Belt) were used to train many of the supervisory and support staff in consistent methods of improvement.


  • Business results were consistently achieved in a challenging market.
  • Significant cost savings were achieved through projects.
  • Due to transparency, strong support from client organisations was enjoyed.

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