Time to Market & Customer Experience are the two imperatives of modern product development. A quality product, excellent service and on-time delivery are a given rather than differentiators.
Development, too, is moving towards a much more collaborative process. Long development plans with milestones and major launch dates that effectively bet the farm are being replaced by highly structured processes that deliver features or small milestones every week or fortnight – these are known as sprints.
The emphasis has moved to the performance of small teams collaborating and self-managing their work. Lean Product Development & Agile Methods are a special implementation of a lean transformation that leverage the whole organisation to bring value to the customer. The principles of a lean product development process include:
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These 12 principles are a refinement of our five core dimensions of a lean transformation that emphasise the longer-term development of people and processes to deliver real customer value and great customer experience.