Microsoft 365 Training – “Beyond The Waffle”

DRIVE EFFICIENCY USING THE MICROSOFT 365 PLATFORM.

For professionals and teams ready to work smarter, this course unlocks the power of Microsoft 365 to streamline workflows and boost productivity.

Learn practical tools and techniques that help you save time, collaborate better, and unlock the full potential of the tools you use every day.

LBS Partners “Beyond the Waffle” Course

OVERVIEW

This practical digital training course shows you how to get more from Microsoft 365—far beyond just Word, Excel, and PowerPoint.

Built for professionals in any industry, it helps you simplify your work, improve teamwork, and take full advantage of the tools already included in your Microsoft license.

Whether you’re new to Microsoft 365 or ready to explore more with apps like SharePoint, Planner, and Teams, this course gives you the skills you need—led by experts and packed with hands-on exercises you can use right away.

DELIVERY

The “Beyond the Waffle” course runs over two days and is available both on-site and online.
Led by an instructor, the course is designed to fit your schedule while making the most of modern tech for a smooth learning experience.

You’ll take part in interactive sessions focused on key Microsoft tools like SharePoint, OneDrive, Planner, Forms, Teams, and Lists.

The course suits both individuals and teams who want to sharpen their skills. Real-world case studies and examples show how to apply the tools and techniques directly in your organisation.

OUTCOMES

You will learn how to navigate and utilise Microsoft 365 applications including:

Forms
OneDrive
SharePoint
Planner
Lists
Teams

In addition the participant will be able to:

Collabortate
File share
Version control
Build automated workflows
Manage team projects

Enabling smarter, more secure, and more efficient work.

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COURSE TIMELINE & DETAILS

Day 1

1. From Team Member to Team Leader

Transitioning into management: mindset, relationships, and responsibilities
Common challenges and mistakes of first-time managers
What people expect from their manager

2. The Fundamentals of People Management

Defining people management
Exploring management vs leadership
The business impact of great (and poor) managers

3. Understanding People

Emotional intelligence and self-awareness
Personal values, strengths, and stress triggers
Understanding others: empathy, trust, and respect
Building psychological safety in teams

4. Communication & Influence

Communication styles: assertive, passive, aggressive, passive-aggressive
Active listening and non-verbal cues
Asking powerful, coaching-style questions

SESSION 1

INTRODUCTION TO BEYOND THE WAFFLE

Introduction to Microsoft 365, Operational Excellence and M365 Applications: Forms, OneNote, OneDrive, Sharepoint and Planner.

Introduction to working in a M365 digital workspace.

Case scenarios on how you can usethese tools in the workplace.

SESSION 2

EXPLORING ONEDRIVE

Storing and managing files.

Sharing & collaboration.

Real-time co-authoring exercise.

Version history.

Syncing files.

SESSION 3

SHAREPOINT FOR BEGINNERS

Getting started with Sharepoint.

Working with document libraries.

Collaboration essentials.

Creating and customising views.

SESSION 4

THE POWER OF PLANNER

Building your plan.

Task management and collaboration.

Advanced features.

Tips and best practices.

SESSION 5

ORGANISING WITH LISTS

Understand the key features and benefits of Microsoft lists.

Create and customise lists to meet yourspecific needs.

Add and manage data in lists.

Design lists for optimal viewing andeasier information retrieval.

Share lists and collaborate with others.

SESSION 6

BEYOND COMMUNICATIONWITH MICROSOFT TEAMS

Collaboration: Organize, co-author, and enhance meetings.

Productivity: Integrate apps and automate workflows.

Application: Use Teams for projects and hybrid work.

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TESTIMONIALS

Versiv Testimonial Microsoft 365

Training on Microsoft 365 applications was well delivered at a good pace. I found the training beneficial on how to incorporate the applications in my role. Lisa is a professional trainer, knowledgeable and patient with all queries.

Debbie Harte, HR Manager

Versiv Composites Limited

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I had been tasked by my company to find out what was available in our MS365 package and how the various options could be used by the company. This 6-part course was a real eye opener for me in terms of what is available in the Microsoft 365 package and gave great tips on how best to utilise each of the different options.

Lisa is a really attentive tutor; she listened well to any questions asked and gave clear concise answers. Lisa also answered a few questions for me after the course had finished. Our company have started to gradually introduce the use of options such as Teams, Forms and Approvals.

Claire Doherty

Inishown Development Partnership