Revolutionise Your Company Through Digitalisation
Streamline your data and processes so you can make smarter decisions and drive sustainable growth.
Revolutionise Your Company Through Digitalisation
Streamline your data and processes so you can make smarter decisions and drive sustainable growth.
What We Do Best
to meet strategic business goals. Our comprehensive solutions are aimed at supporting the
enhanced efficiency and effectiveness your operation while elevating customer experience.
Digital Strategy
A clear digital strategy is the essential starting point for a successful digitalisation program, aligning business objectives with initiatives, mitigating fragmentation and risk.
At LBS Partners, we develop tailored Digital Roadmaps that align technology & systems, processes and skills with your strategic goals. Our structured approach provides clarity, identifies digital gaps, and ensures your investments deliver measurable value.
Digital Training
Equip your team with the digital skills to work smarter. Our hands-on training takes advantage of the Microsoft tools already available as part of your business license to streamline workflows and automate tasks. Sessions are tailored to your team’s needs and delivered on-site or remotely, making it easy to boost productivity with what you have.
MS Application Development
Make the most of your Microsoft licenses with low-code or no-code solutions like Power Apps and Power Automate. Our consultants help redesign or build apps that cut waste, improve decisions, and deliver real-time insights. Common solutions include replacing paper based processes, digital audit logs, workflow systems, skills tracking systems. Designed and deployed to suit your business needs.
Data Management & Reporting
We help turn your data into clear, reliable insights. Our service structures and manages data for accuracy and access. We build dashboards and automate real-time reports, making trends easy to spot. With trusted data, you can track performance, meet requirements, and make smarter decisions—quickly and confidently.
Digital Consulting & Support
Our Digital Consulting team supports every step of your digital journey—from strategy to delivery. Using our Discover, Define, Develop, and Deliver approach, we tailor solutions that reduce risk and deliver results. We align with your goals to design, build, and implement tools that drive lasting, measurable change.
Digital Customer Experience
We help you create seamless, personalised digital experiences that build trust and meet user needs. By mapping key touchpoints, analysing behaviour, and using feedback, we improve every step of the journey. Our scalable solutions ensure your digital presence stays engaging, consistent, and ready to grow with your business.
What We Do Best
to meet strategic business goals. Our comprehensive solutions are aimed at supporting the
enhanced efficiency and effectiveness your operation while elevating customer experience.
Digital
Strategy
A clear digital strategy is the essential starting point for a successful digitalisation program, aligning business objectives with initiatives, mitigating fragmentation and risk. At LBS Partners, we develop tailored Digital Roadmaps that align technology & systems, processes and skills with your strategic goals. Our structured approach provides clarity, identifies digital gaps, and ensures your investments deliver measurable value.
Digital
Training
Equip your team with the digital skills to work smarter. Our hands-on training takes advantage of the Microsoft tools already available as part of your business license to streamline workflows and automate tasks. Sessions are tailored to your team’s needs and delivered on-site or remotely, making it easy to boost productivity with what you have.
MS Application
Development
Make the most of your Microsoft licenses with low-code or no-code solutions like Power Apps and Power Automate. Our consultants help redesign or build apps that cut waste, improve decisions, and deliver real-time insights. Common solutions include replacing paper based processes, digital audit logs, workflow systems, skills tracking systems. Designed and deployed to suit your business needs.
Data Management & Reporting
We help turn your data into clear, reliable insights. Our service structures and manages data for accuracy and access. We build dashboards and automate real-time reports, making trends easy to spot. With trusted data, you can track performance, meet requirements, and make smarter decisions—quickly and confidently.
Digital Consulting
& Support
Our Digital Consulting team supports every step of your digital journey—from strategy to delivery. Using our Discover, Define, Develop, and Deliver approach, we tailor solutions that reduce risk and deliver results. We align with your goals to design, build, and implement tools that drive lasting, measurable change.
Digital Customer
Experience
We help you create seamless, personalised digital experiences that build trust and meet user needs. By mapping key touchpoints, analysing behaviour, and using feedback, we improve every step of the journey. Our scalable solutions ensure your digital presence stays engaging, consistent, and ready to grow with your business.
How We Help Our Clients
Digital Strategy & Roadmap
Digital Strategy
Client Overview
Stone Surfaces, an industry leader has undergone management changes. The original owner sold their shares, and two investors took over, initially appointing an MD. In the last year, existing employees Helen Hagan and Stephen Redmond replaced the MD and now co-manage operations.
Challenges
The absence of clear business goals and KPIs made it difficult to measure performance effectively. A siloed working culture, combined with system limitations, resulted in inefficient and fragmented processes. Additionally, the lack of data reporting, inventory management, and quality control further disrupted operations, limiting the organisation’s ability to make informed decisions and drive continuous improvement.
Solution:
LBS Partners implemented a Lean Digital Transformation strategy, focusing on:
- Conducted interviews to understand existing processes and challenges
- Developed a future roadmap with key initiatives for operational excellence and established a value proposition with KPIs.
- Implemented various tools and processes to enhance sales tracking, customer satisfaction, production quality, and team training.
Results
- Value proposition and KPIs established for strategic focus across the organisation.
- Centralised data management enhances collaboration and accessibility.
- Improved communication fosters engagement and focus on improvement.
The Lean Digital Transformation enabled this company to optimise operations, enhance efficiency, and maintain a competitive edge in the aviation industry.
Drive Efficiency Using the Microsoft Platform
Digital Training
Client Overview
The Shannon Airport Group owns and operates Shannon Airport and a large commercial property portfolio in the West of Ireland, fostering economic growth through connectivity and business development.
Challenges
Shannon Airport Group faced challenges with their internal system setup, which limited efficiency and visibility. There was a clear need to enhance reporting, streamline workflows, and improve analytics to support better teamwork and decision-making. The Group also sought to make better use of existing Microsoft tools to drive collaboration, performance, and long-term digital capability.
Solution:
LBS Partners designed a workshop focusing on 3 seminars to upskills staff, focusing on:
- An introduction to SharePoint and the Power Platform (Power Apps, Power BI, and Power Automate) aimed at beginners.
- How to Design, Build, and Administer Your Internal SharePoint Site: An interactive session for intermediate users.
- Practical Interactive Session – Advanced: A hands-on session for experienced SAG users to address application developments, potential automations, and issues encountered by the team.
Results
- Enhanced Skills: Training improved SAG team’s expertise in SharePoint and Power Platform.
- Positive Feedback: Participants appreciated the tiered approach and capabilities.
- Future Opportunities: Workshop success sparked discussions on additional support, including more training, system setup, development guidance, and strategic IT workshops to create a digital roadmap aligned with SAG’s goals.
LBS Partners Digital Training empowered Shannon Airport Group to maximise their Microsoft Suite, enhancing efficiency and collaboration.
Streamline Workflow Processes
Microsoft Application Development
Client Overview
Carten Controls is a global leader in the design, manufacture and supply of high performance valves and flow solutions for ultra-high purity systems in industries where cleanliness, containment and delivery are critical for process efficiency and reliability.
Challenges
The organisation relied heavily on paper-based systems, which slowed processes and increased the risk of errors. Its data capturing methods were ineffective, leading to incomplete and inconsistent information. Additionally, poor data management practices caused duplication across systems, making it difficult to maintain accurate records and hampering overall operational efficiency.
Solution:
- LBS Partners implemented a Lean Digital Transformation strategy, focusing on:
- Custom-built Microsoft Power Application tailored to meet specific operational needs, enhancing functionality and user engagement.
- Automated tracking of improvement actions using Microsoft Lists ensures greater accountability, timely follow-ups, and reduced manual oversight.
- Introduction of a streamlined and user-friendly digital process simplified workflows, improved accessibility, and increased overall efficiency across teams.
Results
- Complete digital process from start to finish ensures seamless workflow integration, reducing manual effort and minimising errors across operations.
- Real-time data management and visibility enable faster, more informed decision-making by providing instant access to accurate information, improving traceability, and enhancing overall operational efficiency.
The Lean Digital Transformation enabled Carten Controls to optimise operations, enhance efficiency, and maintain a competitive edge.
Real-time Operational Clarity with Power BI
Data Management & Reporting
Client Overview
CPAC Modular is a leading provider of modular building solutions, delivering high-quality, sustainable structures across sectors such as education, healthcare, commercial, and industrial. With a focus on speed, precision, and adaptability, CPAC uses off-site construction to meet evolving infrastructure needs while reducing waste and ensuring faster delivery.
Challenges
CPAC Modular’s rapid growth over the past five years brought a broader product range and increased operational complexity. Existing reporting systems couldn’t keep up with the demand for timely, accurate data. The management team needed real-time visibility into operations at the Dunshaughlin production facility to support better decision-making and tighter project timelines.
Solution
LBS Partners collaborated with CPAC’s Operations team to implement Microsoft Power BI reporting and dashboards:
- Goals, metrics, and data sources were defined with stakeholders.
- Real-time dashboards were co-developed to display KPIs like production volumes, resource utilisation, lead times, safety, and waste.
- Dashboards were embedded in SharePoint for easy access across teams.
- Custom training videos supported rollout and future onboarding.
- Ongoing support was provided during deployment and rollout phase.
Results
Real-time Operational Clarity: Live dashboards offer frontline teams immediate visibility into KPI performance.
Seamless Workflow Integration: Embedding dashboards in SharePoint and linking with Autodesk & SAP ERP creates a connected digital ecosystem.
Stronger Data Culture & Future Scalability: CPAC are taking advantage of the tools available to them through Microsoft suite to enable proactive planning & performance tracking which aligns closely their culture of continuous improvement.
Lead Time Reduction (Engine Turnaround Time)
Digital Consulting & Support
Client Overview
Shannon Engine Support (SES), headquartered in Shannon, Ireland, leverages over 35 years of aviation expertise to provide transparent and tailored spare CFM engine leasing solutions globally, minimizing airline disruptions through strategically located engine pools.
Challenges
There was a shortage in the supply of CFM aircraft engines, causing delays and affecting customers who required faster turnaround times to maintain operational uptime. SES identified that the engine redelivery process could be improved, confirming it as a key organisational focus area to enhance efficiency and increase capacity to meet the growing demand for increased engine availability.
Solution:
- A structured cross-organisational team was assembled to work on this project with defined deliverables and milestones. Kaizen workshops drove alignment and understanding.
- Process improvement thinking and tools were deployed to deepen insight of workstreams.
- Defined KPIs tracked performance and education initiatives were rolled out within SES and partner Original Equipment Manufacturers (OEMs).
- Operating procedures were updated, developed and deployed.
- A robust governance structure was put in place to ensure accountability, track progress, and escalate opportunities for further improvement.
Results
- Strategic alignment developed to reduce engine redelivery lead time
- Improved alignment between operational teams in SES and partner CFM.
- 26 cross partner workstreams identified for improvement
- 25% overall lead time reduction (TAT reduction).
By optimising their engine redelivery process through collaborative workshops and process improvements facilitated by LBS Partners, SES Fly Certain achieved significant lead time reductions and enhanced operational efficiency.
Digital Customer Experience
Customer Overview
The Shannon Airport Group owns and operates Shannon Airport and a large commercial property portfolio in the West of Ireland, fostering economic growth through connectivity and business development.
Challenges
Shannon Airport Group faced growing demand for real-time updates, self-service, and personalised support. Legacy systems no longer met these expectations, and digital touchpoints across the journey needed improvement.
Partnering with LBS, the Group adopted a more agile, data-led approach. A central feature was a digital improvement tracker, allowing staff and passengers to log suggestions. This laid the groundwork for a scalable, insight-driven digital experience focused on meeting evolving user needs.
Solution:
LBS Partners worked with the Shannon Airport Group team to design and deliver a refreshed Digital Customer Experience. This focused on three key areas:
- Touchpoint Mapping & Optimisation
We mapped the full passenger journey, improving consistency and ease of use from booking to terminal services. - Audience Insight & Analytics
Dashboards using new and existing data reveal traveller needs, enabling real-time decisions and targeted updates. - Continuous Improvement via Testing & Feedback
User testing and live feedback help refine the experience and boost satisfaction.
The digital experience was designed with scalability in mind—built to grow as new services and customer expectations evolve.
Results
Enhanced Customer Satisfaction:
Digital channels now offer a more intuitive and accessible journey, improving confidence and reducing friction for passengers.
Improved Data-Led Decisions:
The team can now access live behavioural insights to guide updates and ensure services stay aligned with passenger needs.
Stronger Brand Connection:
By creating a consistent, customer-first digital presence, Shannon Airport Group is building trust and loyalty at every digital touchpoint.
Our Digital Consultants
MARK LEONARD
Digital Consultant
DAVID CRAVEN
Digital Consultant
Dan Hinchy
Digital Consultant
LISA FINN
Digital Consultant
