Team Lead & Supervisor Management Training
Transform your frontline managers into effective leaders.
The transition from team member to team leader requires new skills and building new relationships. Develop these skills through Team Lead & Supervisor Management training.
This course equips front line managers with the fundamental people management skills to create happier more effective teams.
LBS Partners Team Lead & Supervisor Management Training
OVERVIEW
This training helps team leads and supervisors build strong people management skills. It is ideal for those new to management or those looking to improve their people skills.
You will learn how to set clear expectations, give meaningful feedback, support team performance, and create a positive, motivated team culture. Along the way, you’ll explore key leadership practices, change management principles, and team-building strategies.
The course blends real-world scenarios with practical tools, this course leaves you ready to lead with clarity, empathy, and confidence. Your new management skills with help your team thrive by boosting morale and improving results.
DELIVERY
The course runs over two full days on-site or 4 half-days online. The training includes short presentations, group discussions, real-life case studies, and hands-on activities.
The sessions are led by experienced trainers who understand the day-to-day challenges of leadership. Participants are encouraged to share ideas, reflect on their experiences, and learn from others. Whether in person or online, the course is designed to keep people engaged.
There are reflective elements that help you understand your management style and how to use different styles depending on the situation. You will leave with useful tools you can apply right away.
OUTCOMES
You will learn the key concepts to become an effective team leader or supervisor. These skills will allow you to become more confident managing and leading your team.
People Management Skills:
- Navigating the Transition from Team Member to Team Lead.
- Understanding your Management Style
- Fundamentals of Performance Managements for engaging teams
- Communication Skills
- Providing Feedback
Leadership Skills
- Fundamentals of Leadership
- Change Management
- Team Building
COURSE CONTENT & DETAILS
Day 1
1. From Team Member to Team Leader
- Transitioning into management: mindset, relationships, and responsibilities
- Common challenges and mistakes of first-time managers
- What people expect from their manager
2. The Fundamentals of People Management
- Defining people management
- Exploring management vs leadership
- The business impact of great (and poor) managers
3. Understanding People
- Emotional intelligence and self-awareness
- Personal values, strengths, and stress triggers
- Understanding others: empathy, trust, and respect
- Building psychological safety in teams
4. Communication & Influence
- Communication styles: assertive, passive, aggressive, passive-aggressive
- Active listening and non-verbal cues
- Asking powerful, coaching-style questions
SESSION 1
FROM TEAM MEMBER TO TEAM LEADER
Transitioning into management: mindset, relationships, and responsibilities
Common challenges and mistakes of first-time managers
What people expect from their manager
THE FUNDAMENTALS OF PEOPLE MANAGEMENT
Defining people management
Exploring management vs leadership
The business impact of great (and poor) managers
SESSION 2
UNDERSTANDING PEOPLE
Emotional intelligence and self-awareness
Personal values, strengths, and stress triggers
Understanding others: empathy, trust, and respect
Building psychological safety in teams
COMMUNICATION & INFLUENCE
Communication styles: assertive, passive, aggressive, passive-aggressive
Active listening and non-verbal cues
Asking powerful, coaching-style questions
SESSION 3
PEOPLE MANAGEMENT IN ACTION
Performance management fundamentals
Setting clear expectations and goals (SMART/OKRs)
Providing ongoing feedback
Managing accountability with empathy
Recognising and rewarding performance
SESSION 4
FOUNDATIONS OF LEADERSHIP
Leadership vs. management
Leadership attributes, styles (Goleman), and adaptability
Defining a “leader worth following”
TEAMS & TEAM DYNAMICS
What makes a real, high-performing team
Dysfunctional team behaviours (Lencioni model)
Types of teams and the manager’s role in each
TESTIMONIALS
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“LBS’s Team Leader & Supervisor Training has been transformative for our frontline managers. In the fast-paced world of modular construction, effective leadership is essential, and this programme delivered exactly that.
Our Team Leaders gained confidence, improved communication, and developed a structured approach to management. Since completing the training, we’ve seen stronger teamwork, better problem-solving, and a noticeable boost in morale.
We highly recommend LBS to any organisation looking to strengthen its frontline leadership.
Mark Whitehead
CPAC
COURSE DELIVERY
4 Half Days Online
Per Particpant
2 Full Days Onsite
Per Particpant
Our Management & Leadership Trainers
GENE LOENARD
Leadership, Strategy & Governance
GRAINNE O' ROURKE
Management Development Consultant